Intel PowerStat and ServiceNow Integration

Input and output integration overview

Monitor power statistics on Intel-based platforms and is compatible with Linux-based operating systems. It helps in understanding and managing power efficiency and CPU performance.

This output plugin streams metrics from Telegraf directly to a ServiceNow MID Server via HTTP, leveraging the nowmetric serializer for efficient integration with ServiceNow’s Operational Intelligence and Event Management.

Integration details

Intel PowerStat

The Intel PowerStat plugin is designed to monitor power statistics specifically on Intel-based platforms running a Linux operating system. It offers visibility into critical metrics such as CPU temperature, utilization, and power consumption, making it essential for power saving initiatives and workload migration strategies. By leveraging telemetry frameworks, this plugin enables users to gain insights into platform-level metrics that help with monitoring and analytics systems in the context of Management and Orchestration (MANO). It facilitates the ability to make informed decisions and perform corrective actions based on the state of the platform, ultimately contributing to better system efficiency and reliability.

ServiceNow

Telegraf can be used to send metric data directly to a ServiceNow MID Server REST endpoint. Metrics are formatted either using ServiceNow’s Operational Intelligence (OI) format or JSONv2 format, enabling seamless integration with ServiceNow’s Event Management and Operational Intelligence platforms. The serializer batches metrics efficiently, reducing network overhead by minimizing the number of HTTP POST requests. This integration allows users to quickly leverage metrics in ServiceNow for enhanced observability, proactive incident management, and performance monitoring, with ServiceNow’s operational intelligence capabilities.

Configuration

Intel PowerStat

[[inputs.intel_powerstat]]
  # package_metrics = ["current_power_consumption", "current_dram_power_consumption", "thermal_design_power"]
  # cpu_metrics = []
  # included_cpus = []
  # excluded_cpus = []
  # event_definitions = ""
  # msr_read_timeout = "0ms"

ServiceNow

[[outputs.http]]
  ## ServiceNow MID Server metrics endpoint
  url = "http://mid-server.example.com:9082/api/mid/sa/metrics"

  ## HTTP request method
  method = "POST"

  ## Basic Authentication credentials
  username = "evt.integration"
  password = "P@$$w0rd!"

  ## Data serialization format for ServiceNow
  data_format = "nowmetric"

  ## Metric format type: "oi" (default) or "jsonv2"
  nowmetric_format = "oi"

  ## HTTP Headers
  [outputs.http.headers]
    Content-Type = "application/json"
    Accept = "application/json"

  ## Optional timeout
  # timeout = "5s"

  ## TLS configuration options
  # tls_ca = "/etc/telegraf/ca.pem"
  # tls_cert = "/etc/telegraf/cert.pem"
  # tls_key = "/etc/telegraf/key.pem"
  # insecure_skip_verify = false

Input and output integration examples

Intel PowerStat

1. Optimizing Data Center Energy Usage: Monitor power consumption metrics across all CPUs in a data center. By capturing real-time data, administrators can identify which servers consume the most power and implement shutdowns or load balancing strategies during low demand periods, effectively reducing operational costs.

2. Dynamic Workload Migration Based on Power Efficiency: Integrate this plugin with a cloud orchestration tool to enable dynamic migration of workloads based on power usage metrics. If a particular server is recorded as consuming excessive power without corresponding output, the orchestrator can seamlessly migrate workloads to more efficient nodes, ensuring optimal resource utilization and lower energy expenses.

3. Monitoring and Alerting Mechanism for Overheating CPUs: Implement an alerting system using the CPU temperature metrics captured by Intel PowerStat. Setting thresholds for temperature can alert system administrators when a CPU is prone to overheating, allowing proactive measures to be taken before hardware damage occurs, ultimately extending the life of the components.

4. Performance Benchmarking for CPU-intensive Applications: Use the metrics provided to benchmark the performance of CPU-intensive applications. By analyzing the cpu_frequency, cpu_temperature, and power metrics under load, developers can optimize application performance and make informed decisions regarding scaling and resource allocation.

ServiceNow

1. Proactive Incident Management: Utilize the Telegraf and ServiceNow integration to stream infrastructure and application metrics in real-time to ServiceNow Event Management. Automatically trigger incidents or remediation workflows based on thresholds, significantly reducing incident detection and response times.

2. End-to-End Application Monitoring: Deploy Telegraf agents across multiple layers of an application stack, sending performance metrics directly into ServiceNow. Leveraging ServiceNow’s Operational Intelligence, teams can correlate metrics across components, quickly identifying performance bottlenecks.

3. Dynamic CI Performance Tracking: Integrate Telegraf metrics with ServiceNow’s CMDB by using this plugin to push performance data, allowing automatic updates of Configuration Item (CI) health states based on live metrics. This ensures an accurate and current state of infrastructure health in ServiceNow.

4. Cloud Resource Optimization: Collect metrics from hybrid and multi-cloud infrastructures using Telegraf, streaming directly to ServiceNow. Leverage these metrics for real-time analytics, predictive capacity planning, and resource optimization, enabling proactive management and reduced operational costs.

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