Salesforce and OpenObserve Integration

Input and output integration overview

The Salesforce Telegraf plugin collects crucial metrics regarding the API usage and limits in Salesforce organizations, enabling effective monitoring and management of API consumption.

This configuration pairs Telegraf’s HTTP output with OpenObserve’s native JSON ingestion API, turning any Telegraf agent into a first-class OpenObserve collector.

Integration details

Salesforce

The Salesforce plugin allows users to gather metrics about API usage limits and the remaining usage within their Salesforce organization. By leveraging Salesforce’s REST API, specifically the limits endpoint, this plugin provides critical insights into how much of the API usage has been consumed and what remains available. This is particularly important for organizations that rely on Salesforce for their operations, as exceeding API limits can interrupt service and hinder business processes. The plugin processes data into a structured format containing maximum and remaining values for various API operations, making it easier for teams to monitor their usage and plan accordingly. The provided configuration allows users to customize their credentials, environment type (sandbox or production), and API version, ensuring flexibility in different deployment scenarios.

OpenObserve

OpenObserve is an open source observability platform written in Rust that stores data cost-effectively on object storage or local disk. It exposes REST endpoints such as /api/{org}/ingest/metrics/_json that accept batched metric documents conforming to a concise JSON schema, making it an attractive drop-in replacement for Loki or Elasticsearch stacks. The Telegraf HTTP output plugin streams metrics to arbitrary HTTP targets; when the "data_format = "json"" serializer is selected, Telegraf batches its metric objects into a payload that matches OpenObserve’s ingestion contract. The plugin supports configurable batch size, custom headers, TLS, and compression, allowing operators to authenticate with Basic or Bearer tokens and to enforce back-pressure without additional collectors. By reusing existing Telegraf agents already collecting system, application, or SNMP data, organizations can funnel rich telemetry into OpenObserve dashboards and SQL-like analytics with minimal overhead, enabling unified observability, long-term retention, and real-time alerting without vendor lock-in.

Configuration

Salesforce

[[inputs.salesforce]]
  ## specify your credentials
  ##
  username = "your_username"
  password = "your_password"
  ##
  ## (optional) security token
  # security_token = "your_security_token"
  ##
  ## (optional) environment type (sandbox or production)
  ## default is: production
  ##
  # environment = "production"
  ##
  ## (optional) API version (default: "39.0")
  ##
  # version = "39.0"

OpenObserve

[[outputs.http]]
  ## OpenObserve JSON metrics ingestion endpoint
  url = "https://api.openobserve.ai/api/default/ingest/metrics/_json"

  ## Use POST to push batches
  method = "POST"

  ## Basic auth header (base64 encoded "username:password")
  headers = { Authorization = "Basic dXNlcjpwYXNzd29yZA==" }

  ## Timeout for HTTP requests
  timeout = "10s"

  ## Override Content-Type to match OpenObserve expectation
  content_type = "application/json"

  ## Force Telegraf to batch and serialize metrics as JSON
  data_format = "json"

  ## JSON serializer specific options
  json_timestamp_units = "1ms"

  ## Uncomment to restrict batch size
  # batch_size = 5000

Input and output integration examples

Salesforce

1. Monitoring API Limit Usage for Scaling Decisions: Use the Salesforce plugin to track API limit usage over time and make informed decisions about when to scale Salesforce resources. By visualizing API consumption patterns, organizations can predict peak usage times, allowing them to proactively adjust their infrastructure or request higher limits as needed. This optimization leads to better performance and less downtime during critical business operations.

2. Automated Alert System for API Limit Exceedance: Integrate this plugin with a notification system to alert teams when API usage approaches critical limits. This setup not only ensures teams are proactively notified to prevent disruptions, but also helps in maintaining operational continuity and customer satisfaction. The alerts can be configured to trigger automated scripts that either adjust load or inform stakeholders accordingly.

3. Comparative Analysis of Multiple Salesforces: Leverage the Salesforce Input Plugin to gather metrics from multiple Salesforce instances across different departments or business units. By centralizing this data, organizations can perform comparative analyses to identify departments that may be exceeding their API limits more frequently than others. This allows for targeted discussions and strategies to balance API usage across the organization, leading to better resource allocation and efficiency.

OpenObserve

1. Edge Device Health Mirror: Deploy Telegraf on thousands of industrial IoT devices to capture temperature, vibration, and power metrics, then use this output to push JSON batches to OpenObserve. Plant operators gain a real-time overview of machine health and can trigger maintenance based on anomalies without relying on heavyweight collectors.

2. Blue-Green Deployment Canary: Attach a lightweight Telegraf sidecar to each Kubernetes release-candidate pod that scrapes /metrics and forwards container stats to a dedicated “canary” stream in OpenObserve. Continuous comparison of error rates between blue and green versions empowers the CI pipeline to auto-roll back poor performers within seconds.

3. Multi-Tenant SaaS Billing Pipeline: Emit per-customer usage counters via Telegraf and tag them with tenant_id; the HTTP plugin posts them to OpenObserve where SQL reports aggregate usage into invoices, eliminating separate metering services and simplifying compliance audits.

4. Security Threat Scoring: Fuse Suricata events and host resource metrics in Telegraf, deliver them to OpenObserve’s analytics engine, and run stream-processing rules that correlate spikes in suspicious traffic with CPU saturation to produce an actionable threat score and automatically open tickets in a SOAR platform.

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