InfluxData Subprocessors

Current as of July 22, 2019*

In order to provide our customers with InfluxDB Enterprise, InfluxDB Cloud, or any other applicable InfluxData products or services (collectively “InfluxData Services”), InfluxData uses certain third-party suppliers, subcontractors and content delivery networks. At InfluxData’s instruction, some of these third-parties process customer personal data in order to facilitate the InfluxData Services (“Subprocessors”).

InfluxData’s current Subprocessors for the InfluxData Services are listed below. This webpage does not give any party additional rights or remedies and should not be construed as a binding agreement.

InfluxData Services Subprocessor List

InfluxData affiliates:

The following InfluxData affiliates may qualify as Subprocessors for the InfluxData Services:

 

Entity Name Service Description Entity Country
InfluxData Operations UK LT InfluxData affiliate UK, Germany

Data storage services Subprocessors:

Currently, InfluxData production systems for the InfluxDB Cloud services are located in facilities in the following regions:

 

Entity Name Service Description Hosting Country/Region
Amazon.com – Amazon Web Services (AWS) Cloud services hosting provider (Amazon EC2, Amazon EBS, Amazon S3) United States, Canada, Europe (Netherlands, Belgium, UK, and Germany), and Asia (India, Singapore and Australia)
Google.com – Google Cloud Platform (GCP)* Cloud services hosting provider

Customer relations management and support Subprocessors:

The following Subprocessors provide customer relationship management and support to InfluxData and its customers:

 

Entity Name Service Description Entity Country
Avalara* Tax calculation provider US
Clearbit CRM insights tool US
Cloudflare Content delivery network services US
DiscoverOrg CRM insights tool US
Domo CRM insights tool US
Drift CRM insights tool US
Gainsight Customer relationship management US
LeadData CRM insights tool US
LinkedIn Sales Navigator CRM Insights tool US
Marketo Marketing automation platform and database US
Netsuite* Financial accounting system US
Outreach Sales engagement platform US
PagerDuty* On call management and notification service US
Salesforce CRM platform US
Sigstr Email signature marketing platform US
Zendesk Customer service software US
ZoomInfo CRM insights tool US

Service-specific Subprocessors:

The following Subprocessors are used to provide specific functionality in connection with the InfluxData Services:

Entity Name Service Description InfluxData Services Entity Country
Auth0 Authentication and authorization management platform InfluxDB Cloud US
Honeybadger.io Web application uptime monitoring InfluxDB Cloud US
Papertrail Cloud hosted log management InfluxDB Cloud US
Stripe Online payment processing InfluxDB Cloud US
WalkMe* Web based navigation tool InfluxDB Cloud (2.x) US
Zuora Subscription management software InfluxDB Cloud US

*New companies added to the InfluxData Services Subprocessor List.

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