Current as of September 2021

In order to provide our customers with InfluxDB Enterprise, InfluxDB Cloud, or any other applicable InfluxData products or services (collectively “InfluxData Services”), InfluxData uses certain third-party suppliers, subcontractors and content delivery networks. At InfluxData’s instruction, some of these third-parties process customer personal data in order to facilitate the InfluxData Services (“Subprocessors”).

InfluxData’s current Subprocessors for the InfluxData Services are listed below. This webpage does not give any party additional rights or remedies and should not be construed as a binding agreement.

InfluxData Services Subprocessor List

InfluxData affiliates:

The following InfluxData affiliates may qualify as Subprocessors for the InfluxData Services:

Entity Name Service Description Entity Country
InfluxData Operations UK LT InfluxData affiliate UK, Germany
InfluxData Operations Canada Limited InfluxData affiliate Canada

Data storage services Subprocessors:

Currently, InfluxData production systems for the InfluxDB Cloud services are located in facilities in the following regions:

Entity Name Service Description Hosting Country/Region - Amazon Web Services (AWS) Cloud services hosting provider (Amazon EC2, Amazon EBS, Amazon S3) United States, Canada, Europe (Netherlands, Belgium, UK, and Germany), and Asia (India, Singapore and Australia) – Google Cloud Platform (GCP) Cloud services hosting provider
Microsoft Azure Cloud services hosting provider

Customer relations management and support Subprocessors:

The following Subprocessors provide customer relationship management and support to InfluxData and its customers:

Entity Name Service Description Entity Country
Adaptive Insights Financial planning tool US
Avalara Tax calculation provider US
Calendly Online appointment scheduler US
Celigo iPaaS cloud integration platform US
Clearbit CRM insights tool US
Cloudflare Content delivery network services US
Coveo Customer knowledge base US
Domo CRM insights tool US
Drift CRM insights tool US
Engagio CRM Insights tool US
Gainsight Customer relationship management US
GetFeedback Customer support tool US
LeanData CRM insights tool US
LinkedIn Sales Navigator CRM Insights tool US
Marketo Marketing automation platform and database US
Microsoft Bing Ad tracking service US
Netsuite Financial accounting system US
Outreach Sales engagement platform US
PagerDuty On call management and notification service US
RudderStack Customer data platform for developers US
Salesforce/Service Cloud CRM/Customer support platform US
Snowflake CRM insights tool US Reporting tool for cloud marketplace(s) US
Troops CRM management/communications tools US
ZoomInfo (acquired by DiscoverOrg) CRM insights tool US

Service-specific Subprocessors:

The following Subprocessors are used to provide specific functionality in connection with the InfluxData Services:

Entity Name Service Description InfluxData Services Entity Country
Atlassian Service status notifications InfluxDB Cloud US
Auth0 Authentication and authorization management platform InfluxDB Cloud US
Heroku (Salesforce) Web-portal front-end services InfluxDB Cloud US Web application uptime monitoring InfluxDB Cloud US
Papertrail Cloud hosted log management InfluxDB Cloud US
Stripe Online payment processing InfluxDB Cloud US
Userpilot Web based navigation tool InfluxDB Cloud (2.x) US
Zuora Subscription management software InfluxDB Cloud US