Pricing Details
From usage-based to annual subscriptions,
we have plans designed for every team.
InfluxDB Cloud Offerings
| Serverless | Dedicated | |||
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| Free Plan | Usage-Based Plan | Annual Plans | Dedicated | |
| Rate-limited plan for quickly and easily learning InfluxDB and prototyping. Single click upgrade to Usage-Based Plan. | For more extensive testing and development and smaller or early stage production workloads. Pay only for what you use—no minimums or long-term commitment. | Committed use plans for production or high-volume workloads offering scale discounts, elevated support, and enhanced feature access. | Single-tenant environment for high-volume production workloads offering workload isolation, private networking, elevated support, and enhanced feature access. | |
| General | ||||
| Fully managed |  |
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| Service Environment | Serverless, Multi-Tenant | Serverless, Multi-Tenant | Serverless, Multi-Tenant | Single-Tenant |
| Uptime SLA | — | — | |
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| Pricing | Free |
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Usage-based, committed scale discounts | Annual subscription based on dedicated instance CPU / RAM |
| Scale | ||||
| Writes | 5MB/5 mins | 300MB/5 mins | Contact Sales | No applied service quota |
| Queries (Data Read) | 300MB/5 mins | 3000MB/5 mins | Contact Sales | No applied service quota |
| Data Retention | 30 days | Unlimited | Unlimited | Unlimited |
| Cardinality | Contact Sales to scale for high-cardinality datasets |
Contact Sales to scale for high-cardinality datasets |
Contact Sales | No applied service quota |
| Database (Buckets) | 2 | Unlimited | Unlimited | Unlimited |
| Notification Rules | 2 Notification Rules | Unlimited | Unlimited | Unlimited |
| Separate Organizations Allowed Per Account Ability to create multiple organizations under the same parent account to separate data for different environments and teams | 1 | 3 | 20 | N/A |
| Cloud | ||||
| Cloud Marketplace | — | AWS, Google Cloud, Microsoft Azure | Private offers available Contact Sales |
Private offers available Contact Sales |
| Security | ||||
| End-to-end encryption | |
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| SAML/SSO | — | — | Available as an add-on |
Available as an add-on |
| Private networking | — | — | — | Available as an add-on |
| Compliance | ||||
| SOC 2 Type 2 | |
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| ISO 27001 | |
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InfluxDB Cloud Support
| Free Plan | Usage-Based Plan | Annual Plans | Dedicated | |
|---|---|---|---|---|
| Community Forum | |
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| Slack | |
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| Cloud Infrastructure Monitored 24x7 (1) | |
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| Uptime SLA | Not available | Not available | |
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| InfluxData Help Desk Support (2) | Not available | Contact Sales | |
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| Dedicated Customer Success | Not available | Not available | With qualifying annual plan |
With qualifying plan |
| Professional Services | Not available | Not available | Contact Sales | Contact Sales |
(1) Does not include support for questions about using, optimizing, or troubleshooting InfluxDB itself.
(2) Provides access to support engineers to help troubleshoot issues and answer questions about using and optimizing InfluxDB.
