Services

Your success is our top priority. Let’s get you rolling.

InfluxData’s Services provide the power of our TICK Stack. Our team can plan out the best schema for your time-based database, work on the optimal deployment plan, and scale InfluxCloud offerings to match your requirements. Whether it’s small scale, or harnessing the power of InfluxEnterprise, our services team can make sure the products you pick fit your requirements.

Support Program

  Community Developer Support InfluxEnterprise InfluxCloud
Access to Documentation
Access to Community Support
Support for InfluxDB  
Support for Telegraf  
Support for Chronograf  
Support for Kapacitor    
Online Case Submission  
# of Named Users   1 Named User Varies by license Varies by subscription
Support Hours   Business Hours Varies by plan
Business Hours / 24X7
Varies by plan
Business Hours / 24X7
    $4,950/year Comes with license Comes with subscription
    Learn More Contact Us Buy InfluxCloud

Schema Consultation

Although InfluxEnterprise and InfluxCloud do not require a pre-defined schema, the right choices early on lead to better performance, reliability, and scalability over time. Our professional services team will look at the flow of your data to help you arrive at the right schema for your use case.

Migration Assistance

We have the expertise and utilities to help you migrate your existing data into InfluxEnterprise. Our experts can guide you through any migration process to ensure the process goes smoothly. With minimal downtime, no data loss, and maximum performance gain.

Performance Evaluation and Tuning

Enlist InfluxEnterprise and InfluxCloud experts to help you improve application performance and efficiency based on your system requirements. A Performance Evaluation and Tuning engagement is useful if you are looking to rapidly scale your application and looking for ways to reduce cost per write. Our experts can help you configure your data sources and your clusters for the appropriate throughput, reliability, and redundancy.

Want to learn more? We are here to help!

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