InfluxData Services

Support and Professional Services from InfluxData, the maker of InfluxDB and Flux.

The InfluxData services team can help you plan the best schema for your time series database, work on the optimal deployment plan, and scale InfluxDB Cloud offerings to match your requirements. Whether it’s small scale, or harnessing the power of InfluxDB Enterprise, our services team can make sure the products you pick fit your requirements.

Open Source

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InfluxData Help Desk Support (business hours)Optional
$4,950/yr for one named user

InfluxDB Cloud

Free PlanUsage-Based PlanAnnual Plans
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Cloud infrastructure monitored 24x7 (*)
InfluxData Help Desk Support (**) (business hours)Not availableOptional
Greater of $79/month OR 5% of monthly usage
InfluxData Help Desk Support (**) (24x7)Not availableNot availableContact Sales

(*) does not include support for questions about using, optimizing, or troubleshooting InfluxDB itself
(**) provides access to support engineers to help troubleshoot issues and answer questions about using and optimizing InfluxDB

InfluxDB Enterprise

Community forum
InfluxData Help Desk SupportBusiness Hours24x7

Professional Services

Schema Consultation

Although InfluxDB Enterprise and InfluxDB Cloud do not require a pre-defined schema, the right choices early on lead to better performance, reliability and scalability over time. Our professional services team will look at the flow of your data to help you arrive at the right schema for your use case.

Migration Assistance

We have the expertise and utilities to help you migrate your existing data into InfluxDB Enterprise. Our experts can guide you through any migration process to ensure the process goes smoothly. With minimal downtime, no data loss, and maximum performance gain.

Performance Evaluation and Tuning

Enlist InfluxDB Enterprise and InfluxDB Cloud experts to help you improve application performance and efficiency based on your system requirements. A Performance Evaluation and Tuning engagement is useful if you are looking to rapidly scale your application and looking for ways to reduce cost per write. Our experts can help you configure your data sources and your clusters for the appropriate throughput, reliability and redundancy.


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