Customer Story:

Optum

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Optum - InfluxData customer

Optum is a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone. Optum, part of the UnitedHealth Group family of businesses, is powering modern health care by connecting and serving the whole health system across 150 countries. Optum combines cutting-edge technology, the world’s largest health care database and vast expertise to improve health care delivery, quality and efficiency.

Optum is revolutionizing healthcare that serves more than 100,000 physicians, practices and other health care facilities, as well as 127 million individual consumers. It powers modern health through data and analytics, health care delivery, health care operations, pharmacy care services, population health management and advisory services. Optum connects payers, providers and employers — to share knowledge, resources and insights — which leads to more holistic, innovative care​.

Optum needed a dynamic configuration automation solution that would scale with its massive data center infrastructure, flex with the diverse needs of its various teams and minimize manual work to provide a self-support model, thereby freeing its teams to focus on application optimization rather than infrastructure. Optum developed an attribute repository in-house, called “Lighthouse”, to control what configurations, versions and plugins go out to each individual server deployed with any of the UnitedHealth Group data centers. As with any large enterprise, scale is a critical piece to consider with any item. Optum’s automation journey involved deploying Telegraf, InfluxDB and Lighthouse at scale. Lighthouse gives Optum the ability to dynamically change items and have configurations rolled out within 30 minutes without ever touching a server.

InfluxDays Presentation

Optum presented at InfluxDays New York 2019. In this talk, they discussed their journey with automation in deploying Telegraf, InfluxDB and Lighthouse at scale and how they ultimately reduced snowflakes with automatic deployments via Lighthouse.

Increased performance

Optimized operations by automating deployments

30 minutes

Reduced time needed for infrastructure configuration changes

127 million

Number of individuals in their healthcare network

Technologies Used

“How do you make this so easy? That was our goal – we want this to install Telegraf and use InfluxDB. We want this to be so simple that you don’t have to do any work other than requesting that the Chef cookbook get applied to your server.”

- Matthew Iverson, SRE Team Lead, Optum

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