Customer Success Story: Telefonica
Telefonica I+D (Telefonica’s R&D center) started developing a system to give more metrics-based insights to their private customers about their projects. The ability to add any type of metric data (ticketing, work orders, alarms, etc.) to InfluxData’s InfluxDB, combined with Grafana annotations, proved vital in providing a consolidated view of all the relevant metrics data to Telefonica’s customers. For security purposes, Telefonica I+D needed to segregate the metrics data of each project into different databases with access granted to different users. Telefonica I+D has to manage many R&D projects in parallel, and it was key to monitor their DevOps to manage this process.